Eventgroove Opening New Customer Support Center in Lewistown

9/14/2010

Senator Baucus Touts Eventgroove as Example of Bringing Montana Solutions to Global Markets.

Butte, Mont., (September 13th, 2010) — At the Montana Economic Summit today, Senator Max Baucus and Eventgroove, the leader in ticket printing and event design and marketing, announced the opening of a new customer support center in Lewistown, Montana.  With global growth in North America, Europe, and Australia, Eventgroove is creating new jobs in rural Montana to meet its rapidly growing base of global customers for event marketing services, ticket printing, and its new online event promotion and online ticket sales service, Eventgroove.

For over twelve years, Eventgroove has been the leader in ticket printing and event design and marketing, helping event promoters, entertainment venues, sports leagues, concert promoters, music bands, schools, non-profit organizations, state fairs, and festivals market and ticket their events.  With over 600 ticket templates, design-your-own functionality, several event products, and most importantly, superior customer service, the Montana-based online event and ticketing company has perfected the customer experience, making ticket design, event printing, and online ticket sales as easy as ordering a book online.

“This just goes to show that we can truly build Montana’s economy one business and one employee at a time through our efforts at the Montana Economic Development Summit,” said Baucus, “Folks in Lewistown really know the value of a hard day’s work. The leadership at Eventgroove has the vision to see that the people of Montana are genuine, friendly and hard working, which gives them an edge in the customer service world. Eventgroove is paving the way for a successful e-commerce business model that gives the rural Montana workforce a chance to shine.”

“Eventgroove CEO Lance Trebesch said, “We are very proud of the fact that we have more than doubled in size since the last economic summit and were able to grow over 25% last year in the face of the recession while opening up new markets abroad and adding full time employees here at home.  We expanded our operations to include the United Kingdom and Australia in 2009 and are now market leaders. Our teams in Harlowton, Bozeman, and soon to be Lewistown have been a huge competitive advantage, helping us expand to these new markets.  Our success is driven by our commitment to superior customer service and our 100% customer satisfaction guarantee.  You can’t do that without great people.  Great people are all over Montana and we intend to keep expanding in Montana.”

Eventgroove’s customer support center in Lewistown will serve customers throughout North America, and also provide critical global support to Eventgroove’s subsidiaries and to its new online event promotion and tickets sales site.

Eventgroove has a primary base of operations in Harlowton, employing more than 30 people, full-time and part time in production and customer support positions. The e-commerce business also currently has remote customer support employees working from Livingston, Billings and Lewistown.

“The Montana Economic Development Summit is a fantastic platform and event for our teams to come up with new ways to grow,” said Trebesch. “The breadth and depth of the conference speakers, attendees, and topics provide real opportunities for Eventgroove to explore more ways to expand and close new business, and by doing so, generate new jobs in our Montana operations.  I attend several conferences and the Montana Economic Summit beats all of them hands down in terms of directly helping our company grow and in expanding our network. We thank Senator Baucus and his superb staff for hosting and organizing the Summit.”

About Eventgroove

Eventgroove has been the leader in ticket printing and event design and marketing for over twelve years.  Founded by Mike Yinger, Chairman and CTO, Eventgroove serves over 80,000 customers in entertainment, sports, nonprofit, education, performing arts, and music across North America, Australia, and the U.K.  Lance Trebesch is the CEO of Eventgroove and also serves on the Board of the Better Business Bureau.